1
Select your state and insurance amount.
2
Sign into your PublicStorage.com account.
3
Select the unit you wish to purchase insurance
for and confirm the coverage amount.
4
Make your first premium payment.
5
Confirmation of coverage and copies of your
completed documents will be e-mailed to you.
It's that easy!
 
Please select an amount.

Filing a Claim?

It is unfortunate to have a loss occur, but if it does, your Claim will be handled professionally, with speed and sensitivity by Sedgwick Claims Management Services.

  • Notify the manager. Let the storage facility manager know when a loss is discovered.
  • Contact the police. If the loss is due to Burglary or Vandalism, you must file a police report. This is necessary even if your storage facility filed a report on behalf of the storage facility.
  • Protect your property from further loss.
  • Do not discard damaged goods. Wait until a claims examiner has contacted you and advised that these may be discarded. If this is not possible, take a photograph of the item(s) before discarding them.
  • Report Your Claim in one of two convenient ways
    • Call the Orange Door Hotline toll-free at (877) 878-6730 and select Option 1 to report a Claim. One of our customer service representatives will take your Claim information and offer assistance, or
    • To report a Claim electronically, click on the link below to download the Orange Door Claim Intake Form, complete and fax or email to Sedgwick.
    • Orange Door Claim Intake Form
    • It is helpful, when reporting your Claim by either method, to have the following information available:
      • Your personal contact information
      • Incident location information
      • Police report case number (if applicable)
      • Description of the loss
      • A list of property damaged in the incident
    • Once a Claim is received, you will be contacted within one to two business days by a claims examiner.
  • Proof of loss requirements
    • Before recovering from any loss, you must provide us with all pertinent records needed to prove the loss; and if requested, send us a sworn statement of loss within 60 days of our request.
  • For additional information about the claims process please refer to this downloadable document: What is the Process if I have a Claim?