Select your state and insurance amount.
Sign into your PublicStorage.com account.
Select the unit you wish to purchase insurance
for and confirm the coverage amount.
Make your first premium payment.
Confirmation of coverage and copies of your
completed documents will be e-mailed to you.
It's that easy!
Please select an amount.

Filing a Claim?

It is unfortunate to have a loss occur, but if it does, your Claim will be handled professionally, with speed and sensitivity by Sedgwick Claims Management Services.

  • Notify the manager. Let the storage facility manager know when a loss is discovered.
  • Contact the police. If the loss is due to Burglary or Vandalism, you must file a police report. This is necessary even if your storage facility filed a report on behalf of the storage facility.
  • Protect your property from further loss.
  • Do not discard damaged goods. Wait until a claims examiner has contacted you and advised that these may be discarded. If this is not possible, take a photograph of the item(s) before discarding them.
  • Report Your Claim in one of two convenient ways
    • Call the Orange Door Hotline toll-free at (877) 878-6730 and select Option 1 to report a Claim. One of our customer service representatives will take your Claim information and offer assistance, or
    • To report a Claim electronically, click on the link below to download the Orange Door Claim Intake Form, complete and fax or email to Sedgwick.
    • Orange Door Claim Intake Form
    • It is helpful, when reporting your Claim by either method, to have the following information available:
      • Your personal contact information
      • Incident location information
      • Police report case number (if applicable)
      • Description of the loss
      • A list of property damaged in the incident
    • Once a Claim is received, you will be contacted within one to two business days by a claims examiner.
  • Proof of loss requirements
    • Before recovering from any loss, you must provide us with all pertinent records needed to prove the loss; and if requested, send us a sworn statement of loss within 60 days of our request.
  • For additional information about the claims process please refer to this downloadable document: What is the Process if I have a Claim?